Cheddar works with your existing bank to make direct payments, only with your consent. It's therefore necessary to authorise each payment through your banking app or internet banking.
If you're banking app won't open:
1. Check your internet connection
2. Ensure you have the latest version of the banking app
3. Check you have the latest version of the Cheddar app
4. Check the status of your banking app below
Should the issue persist, we suggest you contact your banking provider's customer support.
If you have any questions or need further assistance, you can contact us through the app or via the request form.