Support

Redeem Giftcards

• How to redeem Amazon gift cards
• How to redeem Tesco gift cards
• How to redeem Dining Out gift cards
• How to redeem Wayfair gift cards
• How to redeem The Body Shop gift cards
• How to redeem Selfridges gift cards

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Active competitions

• Drinks giveaway 🍻
• Cheddar Cash Pie 🥧
• May payments competition T&Cs 👑
• Affiliate Giveaway Official Rules
• Pub in the Park ticket giveaway 🎟️

About Cheddar

• Our Mission
• Meet the team
• How does Cheddar work?

Earn Cashback

• How do I earn cashback?
• Why are the cashback rates different across brands?
• Can I earn cashback outside of the UK?

General FAQ's

• Who can use Cheddar?
• How much does it cost to use Cheddar?
• Where can I find your Terms and Conditions?
• How can I contact customer support?
• Can I use Cheddar without connecting my bank?

Creating an account

• Phone number verification
• Email verification for sign up or sign in
• Create multiple profiles

Edit account details

• Cannot access my email
• Change PIN code
• Edit phone number
• Edit profile picture
• Edit Cheddar Tag

Manage account

• Close Cheddar account
• Login to other devices
• Sign out

Features

• Change app store location
• Change light and dark mode
• What is a Cheddar Tag

Manage bank accounts

• Which accounts can I add to Cheddar?
• Which banks & cards work with Cheddar 🏦
• Add a card/bank account
• Syncing transactions
• Change default bank account
• Remove bank account/card

See all 8 articles

Sending money

• Send a payment
• Payment failed
• Cancel a payment
• Check payment status
• Received a random payment
• Paid the wrong person

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Requesting money

• Send a payment request
• In person QR code
• Send an open payment request - great for groups!
• What if my friend isn't on Cheddar?
• Add a GIF
• Payment into wrong account

Referring friends

• Referral bonus offers
• Refer friends

Use your cashback

• Where can I use my cashback?
• How can I redeem my cashback earnings?
• Will my earned cashback expire?

I have not received my cashback yet

• Why haven't I received my cashback yet?

I did not receive the correct amount of cashback

• Why didn't I receive the correct amount of cashback that I was expecting?

I have lost money

• My cashback disappeared, please help ?